聯絡窗口Contact with Us
|
步驟 Step |
項目 Service Item |
聯絡窗口 Contact |
流程說明 Instruction of the Procedure |
|---|---|---|---|
| 1 |
單站委託 Single-Entrusted Operation |
單站工程師 Single-Entrusted Operation engineer |
請參閱：委託操作流程與辦法 Please refer to OEM Service Procedure and Method. |
| 2 |
連續製程 Multiple-Entrusted Operation |
新竹Hsinchu： 范小姐Ms. Fang #7653 台南Tainan： 湯先生Mr.Tung #6624 |
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| 3 |
收件登錄 Hand In & Check In |
單站工程師 Single-Entrusted Operation engineer |
委託者將申請表及試片送達服務窗口後；由本單位試驗線或工程師進行製程操作；完成後會再送到服務窗口。 Please hand in Entrusted Operation Application Form with the samples to the customer service center. TSRI’s engineer(s) will proceed the process operation and return the samples to the customer service center once the operation is finished. |
| 4 |
製程異動 Process Change |
代工過程中若製程有需異動，可至 MES系統拉選『暫停』，和工程師討論後再繼續代工，唯製程異動後估價程序需重跑一次，重新印新的委託製程申請表。 If any change occurs during the procedure, please visit MES System, then click “Suspension.” Before continuing the operation, please discuss with the engineer. Accordingly, TSRI will review and estimate again, and a new application form is required. |
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| 5 |
取件結案 Pick Up & Check Out |
新竹Hsinchu： 賴小姐Ms.Lai #7637 台南Tainan: 周小姐Ms.Chou #6632 |
委託者至服務窗口取件，需於委託申請表上簽名後方可取件。 Please go to the service window.While picking up, please sign up your name on the application form. |